Effective Date: May 18, 2025

1. General Provisions

These Terms govern all transactions with {{company}} ("we", "us"). By placing orders, customers ("you") accept these legally binding terms.

2. Order Processing

• Orders ship within 2 business days for in-stock items

• Custom products require 7-10 production days (non-refundable 50% deposit)

• Delivery timelines are estimates only

3. Refund Policy

3.1 Eligibility

• 14-day no-questions-asked returns for unused merchandise in original packaging

• Proof of purchase required

3.2 Processing

• Refunds issued within 14 business days of return receipt

• PayPal refunds: Minimum 14 days (extended to 30 days where required by local law)

3.3 Shipping Costs

• Customers bear return shipping fees

• Free returns only for company errors (wrong/damaged items)

4. Product Conditions

• Defects must be reported within 72 hours of delivery

• Final sale items marked "non-refundable" at checkout

5. Payment Terms

• Accepted methods: Visa, Mastercard, PayPal

• Fraud prevention: We may request ID verification

• Chargebacks incur $25 investigation fee

6. Intellectual Property

• All website content/designs are proprietary

• Unauthorized commercial use prohibited

7. Liability Limitations

• Maximum liability = order value

• Not liable for:

  • Consequential damages

  • Product misuse

  • Third-party services

8. Dispute Resolution

8.1 Governing Law

• Governed by laws of {{jurisdiction}}

8.2 Arbitration

• Disputes resolved via binding arbitration in {{jurisdiction}}

• Each party bears own legal fees

9. Policy Updates

• Revised terms effective 30 days after posting

• Continued use constitutes acceptance

Contact: {{email}} for inquiries.