Shipping & Returns
Shipping
Free Shipping: Complimentary standard shipping on all orders.
- North America: Free on orders over USD 50
- Europe: Free on orders over EUR 60
- Asia-Pacific: Free on orders over USD 70
Shipping Disclaimer: Delivery times may be impacted by customs processing, severe weather, or carrier disruptions.
Our Shipping Advantages:
- Fast processing (ships within 1–2 business days)
- End-to-end tracking for every parcel
- Secure, insured packaging
Returns
Unconditional 14-Day Returns: Return any eligible item within 14 days of delivery for a full refund.
Buyer-Paid Return Shipping: Customers are responsible for return shipping costs.
Refunds
- Processing Time: Refunds issued within 14 days of receiving the returned item.
- PayPal Refunds: Processed within at least 14 days; up to 30 days in regions where required by law.
Return Process
- Request Authorization: Email [email protected] within 14 days.
- Prepare Package: Securely pack item in original packaging with all tags and accessories.
- Ship to:Room 12C, 21/F, Witty Commercial Building, 1A-1L Tung Choi Street, Mongkok, Hong Kong
- Confirm Return: Email your tracking number to [email protected].
Payment Methods
We accept:
- Visa, MasterCard, American Express, Discover
- PayPal, Apple Pay, Google Pay
Original Payment Refunds
Refunds will be credited back to the same payment method used for purchase.
Supported Currencies
We support transactions in multiple currencies, including EUR,GBP,USD,etc..